• Maintain a thorough knowledge of the businesses’ products, businesses, applications, and service offerings
• Promote Dow’s reputation, by providing excellent customer service & improving customer connection through analyzing customer needs - gathering market intelligence - collaborating with internal teams and finding required solution.
• Manage client requests via emails in timely and effective manner through excellent oral and written communication.
• Ensure proper documentation, in accordance with the performance and service standards
• Manage complex workload with good judgment and prioritization skills is important.
• Foster a collaborative environment within the team, focusing on amplifying learning, knowledge sharing, and continuous improvement
• Come up with sustainable solutions to make a positive impact in our road to 2050 carbon zero footprint
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